AirwayZ Clinic Onboarding

Welcome to AirwayZ

Complete this onboarding form to get your clinic set up on the AirwayZ patient education platform.

This form takes approximately 15-20 minutes to complete. Please have your practice details, branding assets, and staff information ready.

1

Practice Info - Your clinic name, location, contact details, and language preference.

2

Office Hours - Your operating hours and time zone.

3

Branding - Your logo and brand colors. You can sample colors directly from your uploaded logo.

4

Scheduling System - Your EHR and appointment workflow details.

5

Team - Your doctors and staff who will access the platform.

6

Access & Legal - Your dashboard PIN, billing contact, and data agreement signatory.

Step 1 of 8

Practice Information

Tell us about your clinic. This information will appear throughout the AirwayZ patient experience.

Basic Details

Practice Name *

Required.

Practice Specialty *

Required.

Practice Website *

Required.

Practice Phone *

Required.

Country *

Required.

Address

Address Line 1 *

Required.

Address Line 2

City *

Required.

State / Province / Region

Postal Code

Patient Communication

From-Name for Patient Emails *

This is how your clinic name appears in patient email inboxes.

Required.

From-Email Address *

The email address patient replies will go to.

Required.

Primary Language *

Required.

Terminology Preference

If your office uses specific wording for patient communications, note it here. Leave blank to use standard AirwayZ language.

Step 2 of 8

Office Hours

Your office hours help us time patient reminders and notifications appropriately.

Hours vary by day? This data is used to time patient emails - just enter the days and hours when you want patient emails going out. It doesn't need to reflect every operational hour your office is open.

Days Open *

Please select at least one day.

Hours & Time Zone

Opening Time *

Required.

Closing Time *

Required.

Time Zone *

Required.

Step 3 of 8

Branding

Upload your logo and choose your brand colors. Your colors will be applied throughout the AirwayZ portal for your clinic.

Logo Upload *

Click to upload your clinic logo

PNG, JPG, or SVG - transparent background preferred

Please upload your clinic logo.

Click anywhere on your logo to sample that color

How to sample colors from your logo:
1. Click Sample from Logo next to either color field below
2. Your logo will appear above with a crosshair cursor
3. Click on any color in your logo to capture its exact hex code
4. The color preview will update instantly

Brand Colors

Choose two colors that represent your clinic. Both colors must be dark enough that white text is readable on top of them. Test your colors at webaim.org/resources/contrastchecker - you need a minimum ratio of 4.5:1 with white text.

Primary Color *

Used for headers and backgrounds. Should be your darkest brand color - navy, deep teal, charcoal, etc.

Secondary Color *

Used for buttons and accents. Should be a medium tone, noticeably different from your primary color.

Live Preview

Your Clinic Name

Sarah M.

Appointment: Today at 9:00 AM - Video: Yes - Questionnaire: Yes

View Responses

Step 4 of 8

Scheduling System

This information helps us integrate your patient scheduling with the AirwayZ education workflow.

EHR / Scheduling Software

Scheduling System *

Required.

Appointment Type Label for New Patient Consults *

The exact name of the appointment type in your scheduling system that should trigger the AirwayZ education workflow.

Required.

Patient Email Captured at Scheduling? *

Patient email is required for the AirwayZ platform to function. All patient communication is delivered via email.

Required.

Patient Mobile Captured at Scheduling? *

Required.

Integration Authorization

Who at your practice is authorized to approve third-party integrations with your scheduling system?

First Name *

Required.

Last Name *

Required.

Email *

Required.

Step 5 of 8

Doctors

List all doctors at your practice. Doctor names will appear on patient-facing materials and questionnaire reports.

Step 6 of 8

Doctor and Staff Accounts

List ALL staff members (including doctors) who will need access to the AirwayZ portal.

We will create their login accounts and the login information will be sent to these people only (to the email addresses you list below), to ensure the privacy of your patient information.

Step 7 of 8

Access & Security

Set a 4-digit PIN for your staff to access the daily patient dashboard. All staff at your clinic share one PIN.

Dashboard PIN

4-Digit PIN *

Numbers only. 4 digits. Choose something easy for staff to remember but not obvious (avoid 1234, 0000).

Please enter exactly 4 digits.

Confirm PIN *

PINs do not match.

Step 8 of 8

Billing & Legal

Final step. We need your billing contact and the person who handles the legal agreements.

Legal Agreement Signatory

This person handles the legal agreements. This is typically the practice owner or an authorized administrator.

First Name *

Required.

Last Name *

Required.

Email *

Required.

Title / Role *

Required.

Billing Contact

First Name *

Required.

Last Name *

Required.

Billing Email *

Required.

VAT / Tax ID

Billing Address

Review

Review Your Information

Please review everything below before submitting. You can go back to any section to make changes.

You're All Set

Thank you for completing your AirwayZ onboarding. Your information has been received and our team is reviewing your submission.

What Happens Next

Within 24 hours - You will receive an email from the AirwayZ team with an update on your onboarding progress and any follow-up questions.

Data agreement - Your legal signatory will receive the data processing agreement for signature.

Portal access - Once setup is complete, all listed staff members will receive their login credentials.

Questions? Email us at [email protected]